Refund Policy

Here’s a revised version of your Refund Policy for Look2Like:

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At Look2Like, we want you to love your experience with us. If you’re not completely satisfied with your order, we offer a 30-day return policy from the date you receive your items.

How to Qualify for a Return

To be eligible for a return, your item must be:

• In the same condition you received it

• Unworn or unused

• In its original packaging

• Accompanied by a receipt or proof of purchase

To initiate a return, please reach out to our team at support@look2like.com.

Return Shipping

We cover the shipping costs for most orders during purchase. However, return shipping is the customer's responsibility, unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please inspect it immediately and contact us at support@look2like.com. We’ll assess the issue and resolve it promptly.

Non-Returnable Items

Certain items are not eligible for return, including:

• Custom or personalized products

• Perishable goods (e.g., food, flowers, plants)

• Personal care items (e.g., cosmetics, skincare)

• Hazardous materials, flammable liquids, or gases

• Expedited shipping and package protection

• Gift cards

• Items marked as final sale

If you're unsure about whether a product is eligible for return, don’t hesitate to contact us for clarification.

Exchanges

If you'd prefer a different item, we recommend returning the product you have and placing a new order after your return is processed.

Refunds

Once we receive and inspect your return, we will notify you of the approval status. If approved, the refund will be issued to your original payment method. Please note that processing times may vary depending on your bank or card issuer.