Shipping policy
Here’s a revised Shipping Policy specifically tailored for your Shopify dropshipping store, Look2Like:
Shipping Policy
Processing Time
Orders are processed and shipped directly from our suppliers. Typically, we process orders within 3 to 5 business days. Please note that during peak seasons, processing times may vary. If your order includes personalized or custom items, please allow additional time for production.
Shipping Carriers
We use a variety of shipping carriers depending on the destination and the supplier. Common carriers include USPS, UPS, FedEx, and international postal services. Delivery times and tracking information will be provided once your order has been shipped.
Shipping Times
Once your order is processed, it will be shipped out within the following estimated time frames:
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USA: 3 to 5 business days
Please note that delivery times may vary based on shipping carrier and location. Certain regions may experience delays due to weather conditions or other factors outside our control.
Order Tracking
Once your order has shipped, you will receive an email with tracking information so you can track your package. If you don’t receive tracking details or if you have any questions about your order, please contact us at support@look2like.com.
Shipping Costs
Shipping costs will be calculated at checkout based on your location and the size of your order. We offer free shipping on select products and orders over a certain amount (please check the product page for details).
Customs & Import Fees
For international orders, you may be subject to customs duties, taxes, or import fees depending on your country's regulations. These charges are the responsibility of the customer and will be collected by the shipping carrier upon delivery. Please contact your local customs office for more information.
Delayed or Lost Packages
If your package has been delayed or lost in transit, please contact us immediately at support@look2like.com with your order number. We will work with the carrier to resolve the issue.
Shipping Insurance
Optional shipping insurance is available during checkout. This ensures that your order is protected in case it’s lost, stolen, or damaged in transit. Shipping insurance is non-refundable once the order has been shipped.
Returns & Exchanges
Please refer to our Refund Policy for information on how to handle returns or exchanges.